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INTRODUCTION
PT. ARROW DYNAMIC INDONESIA is an Independent freight forwarding company established in 2002 that manages the movement of cargo via Air, Ocean and Land. It is located specially near in International Airport and Seaport Jakarta, Capital City of Indonesia and will continuously represent in its development in most major international airport and seaport in Indonesia.

PT. ARROW DYNAMIC INDONESIA develops comprehensive service plans tailored to meet customers' specific necessities. This is accomplished by learning customers' exact objectives with regard to their internal and external requirements, thus ensuring that we will always try to offer its first-class, quality services more consistently than any other forwarder in the market.

PT. ARROW DYNAMIC INDONESIA had a clear vision for the future of freight forwarding and related services in the emerging markets. Its reliance on the quality service and strategic planning has helped it to grow as a market leader. We offer a full range of Export - Import Air Freight and Ocean Freight Forwarding Services included Sea-Air and Air-Sea Forwarding services, Custom Clearance and Brokerage, Forwarding of Export & Import Consignments as well as Freights Booking - Airline Space Providers, Project Freight Management, and Express Inland Transportation.

With these services in mind and customer satisfaction as its goal, PT. ARROW DYNAMIC INDONESIA continues its strenuous efforts to ensure that all freights can move around the globe as easily as if it were in a single room. In addition, PT. ARROW DYNAMIC INDONESIA helps to ensure that goods can move safely, securely, efficiently and economically, under clearly predefined conditions.


MANAGEMENT
PT. ARROW DYNAMIC INDONESIA employs a highly trained team of professionals that follows up and follows through on each and every transaction we manage. With our global network, we aim to be the most reliable company in the business with an inspired, people-driven and dedicated approach to serving our valued customers.
While we are proficient in offering international freight forwarding, and any related or special services, we are not be satisfied with only that: we also strive to be committed advisors to our customers and associates. Our aim is to be the best customer service team in our profession. To develop and maintain a first-class infrastructure to ensure employee satisfaction, which drives customer loyalty, which leads to sustained profit growth, which creates improved company value.

Our goal is to provide cost effective alternatives to help our customers to realize their goals. Quality is not an option, but a necessity. For a company to survive and thrive in an environment of global competition, that company must provide a level of customer satisfaction that will lead to customer loyalty. However, it is impossible to achieve customer loyalty without first providing a quality of services that will ensure total customer satisfaction.

Our highly trained team of professionals and experience staffs in the movement of goods in a continuous changing world have given us a complete mastery of freight forwarding techniques. Understanding the transportation pipeline needs of the customers has allowed us to keep the customer informed at all times regarding the status of the shipments.

PT. ARROW DYNAMIC INDONESIA and its worldwide partners are always striving to provide the best possible service, oriented towards giving customers the competitive edge needed in business.


SERVICE
With having a good relationship with 1st Class Various Carriers for Air, Sea/Ocean and Inland Transportation, is a Success, result of constant assessment and response to our customers need. Our clients range in size from small, to national and high profession multinational companies and we are confident of the future and committed to provide the best value for money and quality service available to them.

As a Customs Clearance and Brokerage as well as Forwarding Commercial Advisor, we assume all the importation and exportation management, providing all of the services your business requires so that every operation you undertake will be accomplished quickly, efficiently, and at the least cost to you.

We provide freight forwarding by Air and Sea/Ocean included within Air-Sea and Sea-Air Freight Forwarding Service, Customs Brokerage and Handling for both Import and Export Shipments, Door to Door Delivery, Road Freight Forwarding included Trucking, Distribution & Delivery, Packing and Crating services and Project Cargo Handling.

Freight forwarding service provides cargo from the port of origin to the port of final destination. Our company provides full package of transport network service covering the entire member countries of the World Trade Organization.

Customs Brokerage service provides customs clearance and release of the consignee's shipment plus delivery, as may be specified by the customer.

Door to Door service takes care of shipment from the port of origin delivered right at the doorstep of the consignee or his warehouse.

Loose Cargo shipments (LCL) are consolidated into one container for Sea/Ocean and Air freight. It is consolidated into one LD3, steel pallets or AMA container. Consolidations are being done on weekly basis.

Containerized (FCL) and Loose Cargo shipments (LCL) are being delivered to the consignee or their warehouse for imports, while exports cargo are picked up from the shipper's warehouse and are brought to the port or to the carrier's container yard.

Project Cargo shipments and Handling are handled with efficiency and care. Logistics are correctly planned, thereby ensuring efficiency at minimum cost.

Based from the above matters, we believe that our customers are the most important part of our business and we are working with Clients as Partners Believing that Their Success means Our Success. We always co-operate with our overseas partner and response the message within at least 24 hours possible.

We proudly provide the services ;

1. Air Freight.
2. Ocean Freight.
3. Road Freight.
4. Custom Clearance and Brokerages.
5. Project Cargo and Brokerages.
6. Packing and Crating services.
7. Personal Effects and Household Goods Removals.
8. Logistics and Distributions.
9. COMPETITIVE AIR AND SEA FREIGHT RATES WORLDWIDE
10. WORLDWIDE NETWORKS

With the above mentioned services in mind and Customer Satisfaction as its Goal, PT. ARROW DYNAMIC INDONESIA continues its strenuous efforts to ensure that freights can move around the globe as easily as if it were in a single room. As In addition, PT. ARROW DYNAMIC INDONESIA helps to ensure that goods can move safely, securely, efficiently and economically, under clearly predefined conditions.


WHY CHOOSE
OUR FREIGHT
SERVICES ?


WHY CHOOSE OUR FREIGHT SERVICES ???

1) We are a "Fast & Quality Service Transports".

All it takes is just one call and you can be sure that your shipment will be handled effectively.We pick up goods from the point of origin, arrange transportation and loading secure necessary documents and permits processed with government and non-government entities as may be required, monitor cargo movement, notify consignee of shipment arrival at the designated port, and deliver shipments to the consignee's door step or warehouse. This holds true for both import and export shipments.

2) Strategic Location.


Our Offices are strategically located to service our clients better. Our main office at Jakarta, The Capital City of Indonesia, is situated near International Airport and the Bureau of Customs 25 minutes away from International and Domestic Airports as well as 45 minutes away from International and Domestic Seaports. Therefore, we have immediate access to port authorities, and other government offices, as well as non-government entities essential to the processing, releasing clearance as well as delivery of goods.

Our Coorporated Branch Office in Bandung City, West Java is located near the Export Processing Zone/Free Trade Zone (EPZA-FTA), which is our convenient for our customers and markets.

3) Fast, Efficient and Reliable Service.


We have the conviction that time is always of essence. That is why it has been our practice to make sure that we book our shipment on the next available flight or voyage for faster transit time.

For Customs clearance and release of incoming shipments, we commit (1) day lead-time for shipments by air or case-to-case basis. While (2) to (3) days lead time for sea freight shipments. Both lead-time commits commence upon submission of original and complete documents by the consignee exclude Red Line.

We have highly trained, dynamic, and efficient staff by extensive experience in shipping and freight forwarding industry to handle all our customer's needs.

To ensure smooth operations, we are equipped with state of the art communications tools such as: cellular phones, telephones lines with locals that are computer operated for on line documentation and automated information retrieval. Added as well as electronic mails for faster communication with agents and clients worldwide. We have three dedicated facsimile machines - two for incoming and the other for outgoing massages to ensure prompt transmittal and receipt of documents.

We could guarantee prompt service and full customer satisfaction for every shipment we handle.

4) We give the best rates to our clients.

Having established PT. ARROW DYNAMIC INDONESIA name, we enjoy considerable support from partners and friends in the Industry. Our proven track records in sales enable us to negotiate competitive rates from major 1st Clast Shipping Lines and Carriers, which in turn, is being enjoyed by our customs.

5) Safe delivery of cargo right at the consignee's doorstep.

We ensure safety of goods entrusted to our care by having our staff go with the delivery vehicles to personally supervise the loading and unloading of the cargo.

6) Highly reliable global networks.

We have established good business relationship with our agents worldwide. Our actions are always guided by the principle that "Trust is something that cannot be bought, but earned" that is why we make sure that we deal with trustworthy, competent, and reliable partners.

MEMBER OF GLOBAL FREIGHT NETWORKS :



OFFICE
PT. ARROW DYNAMIC INDONESIA is an Independent freight forwarding company established in 2002 that manages the movement of cargo via Air, Ocean and Land. It is located specially near in International Airport and Seaport Jakarta, Capital City of Indonesia and will continuously represent in its development in most major international airport and seaport in Indonesia.
-: Operation Office Contact Details :-
[To be used & written in MBL/HBL, MAWB/HAWB, CARGO MANIFEST]
PT. ARROW DYNAMIC INDONESIA
Jl. Husein Sastranegara No. 6, Benda, Cengkareng 15125, INDONESIA
Telp. : (62-21) 93065922, 54374997
Fax. : (62-21) 54376525, 54374998
-: Management Office Contact Details :-
[To be used & written for INVOICES and Receiving Documents only]
PT. ARROW DYNAMIC INDONESIA
Jl. Pangeran Antasari No. 48, Cilandak Barat - Jakarta Selatan 12430, INDONESIA
Telp. : (62-21) 98299006, 98299007
Fax. : (62-21) 7691124, 7515918
Email : info@arrow-dynamic.com, arrow-jkt@centrin.net.id
Gmail ID : arrowjkt@gmail.com - YM ID : arrowjkt@yahoo.com.sg
MSN ID : arrowjkt@hotmail.com - Website : http://www.arrow-dynamic.com
24 hours Pre-Alert Consignment monitoring of M/H-AWB,
M/H-BL, & Cargo Manifest, etc
make CC mail to or use Gmail and MSN Id's Emails;
seafreight@arrow-dynamic.com / airfreight@arrow-dynamic.com /
groovyboy@arrow-dynamic.com
REPRESENT YOUR WORLDWIDE NEUTRAL AGENT IN INDONESIA !
OFFICE FOR AIR/SEA SERVICE @ JAKARTA & BANDUNG
OFFICE FOR SEA SERVICE @ SEMARANG & SURABAYA

Corporate Agency Office :

PT. LINEX LOGISTICS
Komp. Pharmindo, Jl. Trowulan 5 Blok V2-16
Cibeureum - Bandung 40534
INDONESIA

Telephone No. : (62-22) 70780807
Facsimile No. : (62-22) 6038351
Email Address : bandung@arrow-dynamic.com
Website Address : www.arrow-dynamic.com


OPERATION WORKING HOURS
Monday to Friday : 08.30 AM - 17.00 PM
Saturday : 08.30 AM - 12.00 PM
Sunday : OFF

Operation Emergency Call :
ATSJKT Station

(62-21) 8159177843 = Mr. Boy Darmawan
(62-21) 81806130060 = Mr. Raihan Syarif

Operation Emergency Call :
CRMBDO Station

(62-22) 8562194511 = Mr. Abu Umar
(62-22) 8164200925 = Mrs. Yossi

AGENCY OFFICE ALSO AVAILABLE IN SEMARANG AND SURABAYA FOR SEA FREIGHT BUSINESS !.
PLEASE CONTACT JAKARTA OFFICE FOR HANDLING YOUR SEA SHIPMENT WITH CARE !


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